Term & Condition

Once we get any request with required payment and bio-data, i.e. through Franchise/Associate or Online for the video making, within 24 working hours our scriptwriter will get activated and start script preparations, they will mail the draft to the client within 48 working hours. Once the script is approved for mail by client this will move to Customer care/call center for fixing date /time and nearest Studio after discussion with the client.

Candidates need to approach twice at pre-decided studio to set date /time, a first visit for shooting & after 3 days second visit to the watch & approve final videos (if any corrections required, the same will be done within a reasonable time. Once the video is approved by candidate this will move on to Quality Check & the technical team for uploading.We believe, this entire process will be completed within 15 working days (approx.)

Apart from preparing script & making introductory videos for marriage proposals and Employment purpose video C.V. through our studio/franchise/associate network across the country. We will display all these videos on our online platform for prospective Bride/Groom/friends and Employee & Employers. In order to avail our services One can reach us through two channels i.e First, our Nearest Franchise/associate and second through our Portal.

“DilKeRishte” Acts as an online platform where a user can go and register (by filling the mandatory fields and optional fields, if any) to voluntarily search for profile(s) from the database of Dilkeriste’s [DilKeRishte] already registered users, for seeking prospective friends/lawful matrimonial alliances for themselves.

The DilKeRishte retail store may also be able to assist you to create your profile; however, you must have a valid/operational mobile phone number and an email id.

The profiles in the database of DilKeRishte/Website are classified broadly on the basis of language and region for the ease and convenience of its member / customer.

DilKeRishte Members are provided with free/paid access (as per plan) for searching profiles from the database of DilKeRishte Website, as per the partner preference set by you (on the Website) and one can shortlist the prospective alliances yourself.

DilKeRishte Membership is guided by the terms and conditions mentioned herein below. By using or accessing the DilKeRishte Services, you agree to be bound by all the terms and conditions ("Agreement"):

1. Eligibility

A) DilKeRishte Membership and rights of admission is reserved solely for:

1. Indian Nationals & Citizens.
2. Persons of Indian Origin (PIO).
3. Non Resident Indians (NRI).
4. Persons of Indian Descent or Indian Heritage
5. Persons who intend to marry persons of Indian Origin.

B) Further, in capacity as DilKeRishte member you confirm that you are:

1. 18 years or above (if you are a woman) or 21 years or above (if you are a man).
2. Legally competent to marry as per the law applicable to you (however you may register on our website by stating "Awaiting Divorce"), and
3. Not prohibited or prevented by any applicable law for the time being in force from entering into a valid marriage.

Membership Plan:- Once we get payments & duly filled request form with complete & descent information from the client. Our Quality check department will review & approve/disapprove the request within 48 working hours & if approved by Q.C. than is activated by the technical department with next 24 working hours. In case of disapproval of Q.C. the department will initiate the refund as per the refund policy of the company (see Clause of refund policy). The decision taken by QC shall be final.

DilKeRishte do not authenticate any information of any profile and hence you as a user need to verify the credentials and information provided by other users on your own.

2. Registration

A. We expect that you would complete the online registration process with fairness and honesty while furnishing your personal information’s to DilKeRishte/Website. You would appreciate that efficient and effective matchmaking through our automated system depend upon yourself furnishing true, accurate, current, complete information and photos, etc. We expect you to read the relevant column before keying in the details or selecting the option available or uploading the photo. You are requested not to key in the details of the profile in a field other than the applicable field (including mentioning id's of other platforms/websites/ applications) or repeating your details in other fields, after filling them once in the relevant fields or others photographs. You further undertake that you alone shall be responsible or liable for any information provided in DilKeRishte/Website. In order to serve you better if DilKeRishte requires additional details you agree to provide it. The DilKeRishte/Website shall reproduce the registered member details on "as is, as available" basis to other registered members and DilKeRishte members shall be solely liable for the information given by such DilKeRishte member. {If required, you may also give a missed call to our customer care phone number for assistance in getting your profile registered on our website. Further, you may fill in your email id and phone number in any of our registration campaigns appearing on various websites as part of our advertisements, basis, which you may receive calls from our Customer Service Center and assist you in getting your profile registered on our website. DilKeRishte may also reproduce your profile information in another consortium of websites owned by Adidev Entertainment Pvt to provide better prospects to you.}

B. If at any point of time DilKeRishte/Website comes to know or is so informed by a third party or has reason to believe that any information provided by you for registration (including photos) or otherwise is found to be untrue, inaccurate, or incomplete, then DilKeRishte/Website shall have full right to suspend or terminate (without any notice) your DilKeRishte membership and forfeit any amount paid by you towards DilKeRishte membership fee and refuse to provide DilKeRishte service to you thereafter.

C. DilKeRishte Membership is restricted strictly to the registered DilKeRishte/Website individual member only. Organizations, companies, businesses and/or individuals carrying on similar or competing business cannot become Members of DilKeRishte/Website and nor use the DilKeRishte Service or DilKeRishte member data for any commercial purpose, and DilKeRishte reserves its right to initiate appropriate legal action for breach of these obligations.

1. Refund & Cancellations: - You can opt cancellations at any point of time, but there is no refund in the Membership Plan. But in case, if you paid for video making package, then you will get a refund of your money after deducting 20% as administrative charge, i.e. if shooting not done. In case of shooting done, then we will deduct 50% as administrative charge. Once video is uploaded by us or by you, then there shall be no refunds.
2. In case of any refund or any amount due, we will not hand over any video or footage to the clients.
3. In case of you opt for any membership plan, your account will be activated within seven working days but, if the company found any information’s not up to the standard of company, then we will keep the account on hold after updating the reason on client mail Id.
4. At any point of time we received any complaint (Misuses of services /Misbehave with any other member) company reserve all right to suspend such account without any refund.
5. In case, our Quality Check Department disapproves any text/videos & client is not ready to change, then we refund received amount after deducting 20% admin charge & govt. taxes if applicable. This refund will insist by company after 24 working hours of disapproval.

3. Role and Responsibility of DilKeRishte

A. The DilKeRishte /Website is an endeavor to help you find your dream life partner (prospect)/friends through a process of automated searching, short listing and contacting prospects amongst our registered members.

B. DilKeRishte /Website reproduces your details once you register on our website on "as is, as available" basis and also share your profile with other registered DilKeRishte members.

C. The DilKeRishte's/Website obligation is only to provide an interface to its registered members to search their prospect themselves without any assistance from third parties / persons from amongst the other registered members of the Website. You agree that the system generated search results of DilKeRishte /Website are only of the profiles registered members on the Website.

D. DilKeRishte's/Website automated system offers match making profiles between its registered members based on the partner preference set by each such DilKeRishte member.

E. The search conducted by any DilKeRishte member and the results thereof are automatically generated, and based on the partner preference set by you. In the event DilKeRishte member changes their partner preference on the Website, then the automated system generated prospect results of the Website may also undergo corresponding change.

F. The DilKeRishte /Website cannot guarantee or assume responsibility for any specific results from the use of the data available from the DilKeRishte service or from the consortium of websites/portal.

G. The DilKeRishte members agrees and understands that DilKeRishte/Website may also allow third parties to provide DilKeRishte member services on the website like horoscope matching, etc., and DilKeRishte /Website may also collect the payment for such third party services to you.

4. Role and Responsibility of DilKeRishte Member

A. To protect the broader interest of the registered DilKeRishte member and increase the efficiency, DilKeRishte members, ensure to keep their username and password safe and confidential for using the DilKeRishte services.

B. Any additional information / data required by DilKeRishte/Website for using the DilKeRishte services shall be provided by the DilKeRishte Member, as and when so sought by DilKeRishte/Website.

C. In case partner preference is modified by DilKeRishte member, then the automated system generated prospect search results in website may also undergone corresponding changes.

D. DilKeRishte members are requested to exercise due care and caution while short listing the prospect and satisfy themselves before making a choice of your match through adequate efforts, initiatives and due diligence. The DilKeRishte/Website shall not be liable for the short coming due to any misrepresentations made by any of its DilKeRishte members.

E. DilKeRishte Members are expected to verify the credentials of the prospect such as family status, marital status, educational qualifications, financial status, occupation, character, health status, etc.

F. To get better search results, DilKeRishte Members are expected to provide latest photographs which should not be more than 3 months old. Providing old photographs/ photographs of others, inaccurate / false information shall be treated as a violation of the terms and conditions and DilKeRishte/Website shall retain their rights under terms and conditions.

G. DilKeRishte members are expected to disclose their health records during profile enrollment, which includes any pre-existing illness, physical disability, etc. Non- disclosure at the time of enrollment shall be treated as a violation of the terms and conditions and DilKeRishte/Website shall retain their rights under terms and conditions.

H. DilKeRishte Members are expected to refrain from:

1. Entering into any financial transactions with prospects.
2. Sharing of confidential and personal data with each other, but not limited to sharing of bank details, etc.
3. Entering into a physical relationship with any prospect before marriage.
4. Violating any law for the time being in force.
5. Using indecent language.
6. From mentioning details of other matrimonial services while sending personalized messages.

I. DilKeRishte members are expected to visit URL: www.dilkerishte.com for understanding the safety measures of partner search and awareness towards online safety.

J. DilKeRishte Members are expected to be cautious about prospects who ask for favors, money, etc or call from multiple phone numbers, only interact over the phone, doesn't come forward to face to face meeting (physically or through video calls) and don't involve family and friends in match making. Beware of suspended profiles status before you finalize an alliance with the prospect.

K. The DilKeRishte members agree that for getting effective search results of prospects on the Website, you will regularly log in to the profile maintained on the Website and sends an expression of interest which is an automated message to prospects as a free DilKeRishte member, and in the event you have availed paid DilKeRishte package, you can send personalized messages/video call to prospects to show your expression of interest/replies. DilKeRishte member also may review the expression of interest sent to you / read the messages sent to you by prospects and may respond suitably.

L. You also agree that while accessing / using the Website, you will be guided by the terms and conditions of the Website but not limited to the use of feature of website like to chat instantly with a prospect, viewing horoscope of prospects, enhancing privacy settings (photo/horoscope/phone number) or for viewing social and professional profile of members on their Facebook, LinkedIn, etc.

M. DilKeRishte member shall not assign or transfer your DilKeRishte membership to any other person or entity, and such an act shall be treated as a violation of the terms and conditions and DilKeRishte/Website shall retain their rights under clause terms and conditions.

N. If the DilKeRishte Member fails to inform DilKeRishte/Website, about any change in the particulars furnished by the DilKeRishte member to other DilKeRishte member, then DilKeRishte membership may be suspended by DilKeRishte/Website at its sole discretion.

5. Customer Care / Customer Service

In the event you come across any concerns in our service, then please be free to contact us:

Email ID: info@dilkeristhe.com

6. Medium of Communication to DilKeRishte Members

A. DilKeRishte member hereby consents to receiving communication, including promotional communications through any medium of communications such as Emails and /or Calls from a consortium of portals owned by Adidev Entertainment Pvt or their alliance partners.

B. The DilKeRishte/Website may contact the DilKeRishte member through any of the above media to share the profile of the prospect by way of internal messages / links. DilKeRishte member confirms that the mobile number submitted to it for verification or alternative number if any provider, is not registered with the Do Not Disturb / National Customer Preference Register and they shall not initiate any complaint. DilKeRishte Member further confirms that even if DilKeRishte Member is registered with the telecom service provider under the category Do Not Disturb / National Customer Preference Register the calls from DilKeRishte either to the verified mobile number or alternative number if any provided shall not be treated as promotional calls.

C. You agree to receive calls from Relationship Manager of Assisted Service/ Elite Matrimony for contacting you as a shortlisted profile for their registered members.

7. Confidentiality

1. DilKeRishte/Website has reasonable processes and system in place to maintain confidentiality of all personal information other than those meant for sharing with the prospect furnished by DilKeRishte members and DilKeRishte/Website may at its sole discretion and cost take bonafide steps for maintaining the confidentiality of the information in compliance with applicable law. However, DilKeRishte/Website /DilKeRishte member may divulge such information if required by law.
2. Any feedback you provide to DilKeRishte/Website shall be deemed to be non-confidential. The DilKeRishte/Website shall be free to use such feedback/information on an unrestricted basis. Further, by submitting the feedback, you represent and warrant that (i) your feedback does not contain confidential or proprietary information of yours or third parties; (ii) DilKeRishte member is not under any obligation of confidentiality, express or implied, with respect to the feedback; (iii) you are not entitled to any compensation or reimbursement of any kind from DilKeRishte/Website for the feedback under any circumstances.
3. You agree that DilKeRishte/Website has all the right to process your data through the automated process to serve you with suitable profiles (based on your set partner preference) from DilKeRishte/Website or its consortium of websites and may also send you communication in this regard.

8. Privacy of Membership

DilKeRishte/Website has taken reasonable steps to protect the DilKeRishte member's privacy and shall take all reasonable efforts to protect any personal data provided to us through reasonable security safeguards against such risks as loss or unauthorized use, destruction, use, modification or disclosure of data etc.

Although we will strive to safeguard the confidentiality of your personally identifiable information, any information transacted over the Internet cannot be made absolutely secure. You also agree that copying the data by using technology or any other new methods of data misuse/theft cannot be secured by DilKeRishte/Website and that DilKeRishte/Website will have no liability for any such act. DilKeRishte/Website member understand and agree that DilKeRishte/Website will have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties.

You also agree to keep your username and password confidential, to avoid any misuse of your profile at our Website.

Please read and comprehend our Privacy Policy, which also governs your visit to DilKeRishte/Website, to understand our practices. DilKeRishte members agree that their profile(s) may be crawled and indexed by search engines, where DilKeRishte/Website and its network does not have any control over the search engines behavior and DilKeRishte/Website shall not be responsible for such activities of other search engines/third party websites.

You agree that, when you use third party services through, the Website, you hereby grant DilKeRishte/Website the right to share your information needed for providing such third party services to you or in relation to processing your information for office use of DilKeRishte/Website /its payment gateway and/or such third party service providers.

9. Grievance Cell

In the event you come across any violation by another user, including but not limited to having content in the web site that is obscene, menacing, grossly offensive, harming minors, infringing copyright, patents, etc., or another user is impersonating etc. you may then please be free to provide your concerns in writing or email us with digital signature to:

Email: The Grievance officer shall be available between 10 am till 6 pm Indian Standard Time from Monday to Saturday excluding Sunday and public holidays in India. The Grievance officer is appointed as per Rule 3 (11) of The Information Technology (Intermediaries Guidelines) Rules, 2011. Please see other sections within this user agreement for a comprehensive list of offenses that Grievance Officer will handle.

10. Disputes between Members

1. You and the prospect are both registered DilKeRishte members of the portal and are bound by these terms and condition. We request you to follow the guidelines of safe matrimony (see URL https://www.dilkerishte.com/how-to-use and give truthful information about yourself on the website to avoid dispute between you and the prospect.
2. The DilKeRishte/Website is not a broker or the agent of any DilKeRishte member, and DilKeRishte/Website does not partake in the exchange of any kind of discussion between the DilKeRishte members and prospects or the results of their discussion.
3. DilKeRishte Member's are solely responsible for the communications (through any medium) with prospect or vice versa. DilKeRishte/Website expressly disclaims any responsibility or liability for any transaction(s) or exchange(s) or interaction(s) or passing of information etc(s). between any DilKeRishte member’s internet or via e-mail, chat, interaction or any other medium of communication between DilKeRishte members either using the website or otherwise.
4. DilKeRishte/Website has no obligation, to monitor any such disputes arising between the DilKeRishte members, and DilKeRishte/Website shall not be a party to any such dispute/litigation etc.

11. Content Right

1. www.dilkeriste.com is a domain registered in the name Suresh Nair. You agree that all content of DilKeRishte/Website belongs to Adidev Entertainment Pvt Ltd. excluding yours or third party content, including advertisement on the Website for which DilKeRishte has requisite license/right in terms hereof to display the same on our Website.
2. You acknowledge that you are responsible for the content (mandatory or optional content you provided on our website) and information, including the profile details, photograph and other content(s) keyed in the relevant field of the Website at the time of the creation of the DilKeRishte profile or subsequently modified by you and also for all the post and communication (including personalized messages sent by DilKeRishte paid members) with other member(s). You hereby represent and warrant that you own all rights, title and interest in your content/information or have the necessary licenses, rights, consents, and permissions to provide the said content/information. However, by submitting the content/information to DilKeRishte/Website, you hereby grant DilKeRishte a worldwide, non-exclusive, royalty-free, sub-licensable and transferable license to use, reproduce, distribute, prepare derivative works of, display, publish, communicate to the public, law enforcement agencies, courts, and the DilKeRishte's business and services, including without limitation for promoting, communicating to the public and redistributing part or all of the content/information (and derivative works thereof) in any media formats and through any media channels. DilKeRishte also reserves the right to block the registration of your profile on website, if any, in the case of your contact details/links being entered in irrelevant fields or if there are errors in the data entered by the DilKeRishte members in their profile.
3. While DilKeRishte/Website does not accept any obligation to monitor the content/information, if the content/information is found not to be in compliance with these Terms, then DilKeRishte/Website may delete the content/information and / or terminate or suspend your registration or (without a refund of any subscription paid by you in terms of clause 2 (b) of these terms and conditions). You agree that if the situation warrants DilKeRishte/Website may at its sole discretion put restriction on any DilKeRishte member to other member's communications on the Website.
4. DilKeRishte/Website reserves the right to suspend/delete the profile of the users who appropriate the name, likeness, email address, contact no or other personally identifiable information of another individual and DilKeRishte/Website also reserves its right to initiate appropriate legal action against such individual/organization, as and when DilKeRishte get the knowledge of the same.
5. DilKeRishte is a brand owned by Suresh Nair. . Suresh Nair owns, retains and has complete rights in DilKeRishte and the DilKeRishte Website / DilKeRishte Service.
6. . Dilkerishte.com reserves the right to proceed/initiate appropriate steps under the prevailing law against infringement by violators of the its proprietary rights or for illegally copying, modifying, publishing, transmitting, distributing, performing, displaying, or selling of any such proprietary information including using it for commercial purpose in any manner whatsoever.
7. In the event we get a complaint against you and consequently we have suspended/deleted your profile in good faith, then we shall not be liable to you in any manner whatsoever, including for any loss, costs, expenses, or consequence, if any.

12. Third Party website

A. DilKeRishte member understand and agree that DilKeRishte/Website may allow third parties to put up advertisements on the DilKeRishte application/Website, and DilKeRishte/Website does not control the contents of such third party advertisement on the DilKeRishte application/Website. Third party websites to which links are given on Website are not governed by these Terms and conditions and all such third party websites are governed by their own terms and conditions for use and privacy policy, and in case of conflict the terms and conditions of the third party website shall prevail. Dilkerishte.com does not in any manner whatsoever authenticate, endorse, verify or certify these third party websites or any contents therein. Please note that a user shall click on links to third party websites at his / her sole risk and responsibility.

B. The DilKeRishte members agrees and understands that DilKeRishte/Website may also allow third parties to provide DilKeRishte member services on the website like horoscope matching, etc., and DilKeRishte/Website may also collect the payment for such third party services to you, and DilKeRishte/Website in this regard can have a revenue sharing arrangement with the such third party, however in no event shall DilKeRishte/Website be liable to you for such third party services.

C. DilKeRishte/Website reserves the right to add/delete/alter/modify/suspend any or all the DilKeRishte Services at any time as it may deem fit, without notice. The DilKeRishte members are expected to see the change on the Website.

13. Limitation of liability

A. DilKeRishte/Website likes to inform you that the exchange of profile(s) through or by DilKeRishte/Website should not in any way be construed as a matrimonial offer and/or recommendation and / or advice or guarantee given to the DilKeRishte member, from/ or by DilKeRishte/Website.

B. The DilKeRishte/Website or its Office bearers shall under no circumstances be liable or responsible to the DilKeRishte member or his/her authorized Representative or Guardian or any third party for any direct, indirect, special, exemplary, incidental, or consequential damages of any character including, without limitation, damages resulting from the use of our Website/Third Party Website/DilKeRishte services.

C. Notwithstanding anything to the contrary contained herein, DilKeRishte's/Website liability to you for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to DilKeRishte/Website, for any specific DilKeRishte paid package, and no further.

D. The DilKeRishte/Website will not be liable in case of any wrong match made due to any available data/profiles from the Website DilKeRishteof websites.

E. The DilKeRishte/Website or its office bearers shall under no circumstances be liable, if any, DilKeRishte member, enter into a financial transaction with any prospect or third party.

F. DilKeRishte /Website or its office bearers shall under no circumstances be liable, if any DilKeRishte member's approaching other DilKeRishte members for the matrimonial alliance, is not responded/reciprocated by the other registered DilKeRishte member(s).

14. General

1. The Website shall be deemed to be used by you when it is loaded and/or continues to be loaded in temporary or permanent memory of your mobile phone, computer or any other device or in the internet browser thereof.
2. The Website act's as an intermediary as defined under sub-clause (w) of Section 2 of the Information Technology Act, 2000.
3. In the event you file a false complaint against another prospect on our Website and consequently we have suspended/deleted that prospect’s profile based on your complaint, then we reserve our right to initiate appropriate legal (Civil/Criminal) action against you and claim any and all costs expenses for you, for such irresponsible/misrepresentation/illegal/unlawful action. We also reserve our right to suspend your profile and forfeit any and all amounts paid by you for the DilKeRishte services as per clause 2 (b) of these terms and conditions.
4. Notwithstanding anything contained herein, DilKeRishte/Website reserves the absolute right to delete, in any manner as it deems fit, any content of any profile listing placed on DilKeRishte/Website (once such instance come to DilKeRishte notice) in order to ensure compliance with the rules of such placement, prima facie accuracy and the prevailing laws in force for the time being, especially those relating to providing any obscene, libelous, blasphemous, slanderous, defamatory or invasive of another person's (deceased or alive) right of privacy or publicity, or that may reasonably be deemed to be harmful, vulgar, pornographic, abusive, harassing, threatening, hateful, objectionable with respect to race, religion, creed, nationality, gender or otherwise unfit for reproduction; or suggests or encourages unfair or illegal /indecent, unlawful activity. The DilKeRishte/Website also reserves the right to block/ delete / suspend the profile which might be offensive, illegal, or that might violate the rights, harm, or threaten the safety of our office bearers/employees (including undue communication with any employee) and/or other registered prospects.
5. The Grievance Officer shall handle complaints in relation to the following violation by the User of computer resource as the User is not entitled to host, display, upload, modify, publish, transmit, update or share any information on the Website that-
   

   A. Belongs to another person and to which the User does not have any right to;

   B.Is grossly harmful, harassing, blasphemous defamatory, obscene, pornographic, pedophilic, libelous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;

   C.Harm minors in any way;

   D.Infringes any patent, trademark, copyright or other proprietary rights;

   E.Violates any law for the time being in force;

   F.Deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;

   G.Impersonate another person;

   H.Contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;

   I.Threatens the unity, integrity, defense, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offense or prevents investigation of any offense or is insulting any other nation.

   Any and all complaints to the Grievance Officer shall be in writing and in the event of any complaint through email, the said complaint shall be digitally signed. For Grievance Officer related information, please see clause 9 of these terms and conditions

6. In case of conflict between the terms and condition of the Website and the terms and conditions of any other website, including a consortium of portals of MCL, the terms and condition of DilKeRishte/ Website shall prevail for the service provided through this Website.
7. After the expiry of the DilKeRishte paid package, the DilKeRishte member's profiles shall remain on DilKeRishte/ /Website/consortium of portals from MCL itself, until the DilKeRishte member intimate the finalization of his/her marriage/existence of the Website and intimates the website for removal/deletion of once profile.

15. Disclaimer

A. Your access to and use of the DilKeRishte Services or any content is at your own risk. YOU UNDERSTAND AND AGREE THAT THE DilKeRishte SERVICES ARE PROVIDED TO YOU ON AN "AS IS" AND "AS AVAILABLE" BASIS. WITHOUT LIMITING THE FOREGOING, TO THE FULL EXTENT PERMITTED BY LAW, DilKeRishte/Website DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. DilKeRishte does not warrant that the Website, its servers, or e-mail sent from DilKeRishte are free of viruses or other harmful components. The DilKeRishte/Website will not be liable for any damages of any kind arising from the use of this DilKeRishte Website, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

B. The DilKeRishte/Website does not give any implied or explicit guarantee or warranty of friendship/marriage or alliance with you choosing to register on our Website and using DilKeRishte services (both paid and free).

C. Notwithstanding anything contrary contained anywhere, under no circumstances, DilKeRishte/Website shall be held responsible or liable whatsoever or howsoever, arising out of, relating to or connected with:

1. any act or omission, not done by DilKeRishte/Website payment gateway/alliance partner etc.;
2. any untrue or incorrect information submitted by you or on your behalf;
3. any decision taken by you or on your behalf or any consequences thereof, based on any information provided by any other user (including suspension/deletion of the profile from DilKeRishte);
4. any unauthorized or illegal act made by any third party relating to or connected with any information submitted by you or on your behalf;
5. any cybercrime attempted or committed by anyone and
6. any incident of force-majeure or 'act of god'.
7. Any issue already stated in these terms and conditions, including limitation of liability clause of these terms and conditions.
8. Any link to the social media provided through Trust Badge. You also understand and agree that DilKeRishte/Website is not counter checking or authenticating the veracity of the data/photocopies of documents provided by any DilKeRishte member while giving Trust Badge. DilKeRishte Members are expected to counter check the veracity of the documents submitted by the prospects while shortlisting the prospect and satisfy themselves before making a choice of your match through adequate efforts, initiatives and due diligence. DilKeRishte/Website do not claim the authenticity or ownership of the home or office address scheduled for an appointment as being the member's actual or legal place of residence or employment respectively. DilKeRishte Members are requested to exercise due care and caution while shortlisting the prospect and satisfy themselves before making a choice of your match through adequate efforts, initiatives and due diligence. The DilKeRishte/Website will not be liable for any damages of any kind arising from the use of this Website, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.
9. Using/availing of third party services, namely horoscope matching services, etc. and for paying them through the Website.
10. The DilKeRishte/Website shall not be liable for the outcome of during any interaction in a meeting, call, SMS, chat, email or social media posts at any point of time

D. You expressly agree that your use of this Website is at your sole risk.

16. Indemnity

By using our DilKeRishte services you agree to defend, indemnify, and hold harmless DilKeRishte/Website, its subsidiaries, affiliates, Directors, officers, agents, and other partners and employees, fully indemnified and harmless from any loss, damage, liability, claim, or demand, including reasonable attorney's fees, made by any person through improper use of the service provided by DilKeRishte/Website. This defense and indemnification obligation will survive in perpetuity.

17. Breach

You agree that if we receive feedback/ complaints against your profile in relation to the facts that you are seeking physical / financial favors from our other registered members or have provided incorrect information on our website or committed any unlawful/illegal activities through the use of our Website or created a profile on our Website by impersonation/ fake/ bogus/ false/ misrepresentation/ without consent of the person who's profile is being registered or use only part information including using photo of third parties without the permission of such third parties or act with other members/employees in indecent/improper manner, then we/DilKeRishte/Website in good faith reserve our right to suspend/delete your profile at our sole discretion without any notice to you, we also reserve to stop all DilKeRishte services to you and take any action as mentioned in clause 2 (b) of the Terms and Conditions.

DilKeRishte/Website reserves the right to forthwith terminate your DilKeRishte membership, block/delete your profile and forfeit entire amount paid as membership fee; if at any time DilKeRishte/Website, in its sole discretion, is of the opinion or has any reason to believe that, you have violated these Terms and conditions of use. We also reserve our right to file appropriate police complaint against you, if the breach of these terms and conditions is/are criminal in nature.

18. Termination

A. Unless otherwise provided in these Terms and Conditions, DilKeRishte membership may be terminated by DilKeRishte /Website/ you without assigning any reasons by serving 7 days written notice on the other, all amounts paid till date by you to DilKeRishte/Website shall be forfeited.

B. Upon termination / suspension of DilKeRishte membership, your right to use or access the DilKeRishte Website/DilKeRishte services will cease immediately. All provisions of these terms and conditions that by their nature should survive termination shall survive termination, including, without limitation, disclaimers, and limitations of liability. Termination of your access to and use of the DilKeRishte Services shall not relieve you of any obligations arising or accruing prior to such termination.

19. Jurisdiction and Applicable Law

A. The registration of DilKeRishte membership and all DilKeRishte services/Website are deemed to have been entered into within the territorial Jurisdiction of Jaipur, India.

B. The DilKeRishte Members unconditionally agree that all such disputes and / or differences, if any, shall be governed by the Laws of India and submitting to the exclusive Jurisdiction of the appropriate court of law in Jaipur, Rajasthan, India.

C. You hereby, unconditionally and irrevocably confirm that you have read the terms and conditions and agree to abide by them and the information provided by you is true and correct.

20. DilKeRishte Verification

1. We may provide verification (apply for select locations in India only) with respect to Identity Social, Badge, Professional, and Reference, Details mentioned below need to be provided for obtaining the relevant Badges:

   A. Social Badge: Social media account maintained with Facebook / Twitter / Linkedin.

   B. Referee Badge: The name, address and contact details of your friends / relatives.

   C. Identity Badge: Copy of any government issued photo ID Cards like Passport, Pan card, Aadhaar, Election ID Card, Ration Card, etc.

   D. Professional Badge: Copy of Educational certificate.

   E. Employment Badge: Copy of Pay Slip / employment proof with salary.

2. If you opt to avail our verification and Trust Badge service offered by us, you agree to provide the copy of documents to prove your name, educational qualification, income, family photo, residence / office address, marital status (if applicable). Offline verification for Trust Badge is only applicable to Identity and Professional Badge. Once verification is rendered satisfactorily, the member's respective Badges are activated online. The aim of offline verification is only to check your availability or to check the availability of the applicable documents as provided by the DilKeRishte member for the relevant Trust Badge. However, DilKeRishte/Website does not verify the origin, genuineness, legality of the documents or take any responsibility for the same. Based on the data provided during verification, if there is a difference in the data provide in your profile, DilKeRishte/Website reserve the right to suspend the DilKeRishte ID.
3. If at any time you happen to edit the details which were provided or verified by DilKeRishte/Website then the trust badge/verification seal will be removed forthwith.
4. For Social and Reference Badge entire details is provided by the member on their own and the same will be visible to the general public. Whereas DilKeRishte/Website will maintain confidentiality of all copies of the documents provided by you in respect of Identity / Professional Badge and shall take all possible and /or bonafide steps for maintaining the confidentiality. The same will not be made visible to the other members. However, DilKeRishte/Website may divulge such information if required by law or to law enforcement agencies or courts without any intimation to you.
5. If DilKeRishte/Website has reason to believe that the proof provided by you is suspicious, then DilKeRishte/Website reserves the right to remove the authentication seal or suspend, remove, delete the profile at its own discretion.
6. Issuance of Verified or Trust Badge would depend upon your willingness to provide copies of the documents or references or tagging of social media accounts.

21. Mode of Payment

A. Payment made by cheque / Net Banking / Debit / Credit Card would be in accordance with the prevailing RBI guidelines. Activation of paid DilKeRishte service shall be subject to realization of the said payment. In case of dishonor of a cheque/demand draft; you shall be liable to pay applicable bank's cheque/DD bouncing charges. Further DilKeRishte service to your account will be deactivated / suspended until you settle the value of the payment and applicable bank charges in cash.

B. The DilKeRishte/Website uses third party payment gateways for collection of credit/debit card or other payment instruments. In case of payment gateway failure the same would be communicated to the DilKeRishte member by the payment gateway provider. The DilKeRishte/Website shall not be responsible for Extra currency/conversion charges/deductions/error issues from the payment gateway. In the case of failed online transactions, which result in no services, DilKeRishte/Website offers no guarantees whatsoever for the accuracy or timeliness of the refunds reaching the Customers card/bank accounts through the payment gateway.

22. Renewal

A. All DilKeRishte paid package users can renew the paid package to carry forward the un-used contacts (Mobile no. viewing and SMS).

B. The payments made by DilKeRishte members of DilKeRishte/Website by way of registration / membership / renewal fee / auto renewal are /are treated as non-refundable. Once payment made for DilKeRishte services cannot be assigned to any person/party or adjusted towards any other product or packages provided by Dilkerishte.com.

C. DilKeRishte members cannot put the paid DilKeRishte service on hold even temporarily, for any reason whatsoever. Based on the tenure of paid DilKeRishte service and date of payment taken, the expiry of the paid DilKeRishte service will automatically happen on expiry of the applicable paid package taken by you.

23. Special provision for members paying in other than in INR

All DilKeRishte package users paying other than in [INR] agree that DilKeRishte/Website shall carry out auto renewal of their package, unless DilKeRishte is informed in writing against such auto-renewal (through registered email) by the such DilKeRishte member